[ WELCOME TO SOUNDZ SUPPORT ]

WE ARE HERE TO HELP YOU

1

One of our experts is here to answer your questions. Just email us to support@soundzcustom.com

2

You are not sure which product covers your needs? Do not hesitate to email us to support@soundzcustom.com

3

The distance can not stop us from loving your hearing! We offer shipping worldwide with DHL Express.

[ ΗΟW TO ORDER ]

CUSTOM MADE EARPLUGS

JUST FOLLOW THE STEPS

Choose the products you desire
Add the accessories you like
Proceed to checkout
Pay your order and send us the payment receipt

5. EAR IMPRESSION PROCEDURE

At one of our Soundz cooperative hearing centers

In order to make your custom made earplugs, we need your ear impressions. We do not charge the ear impression procedure at our Soundz cooperative hearing centers you can find at our map.

If you do not have a Soundz cooperative center near you, email us and we can find a hearing center to take your impressions. The average cost for this service is usually 20 – 40 euros. You can ask the hearing center to scan your impressions and email us the .stl file to orders@soundzcustom.com along with your order number.

You can also ship us the impressions via post office or a courier company.

[ PAYMENT ]

YOU CAN PAY VIA

DEBIT – CREDIT CARD
PayPal
BANK WIRE TRANSFER

[ SHIPPING ]

DHL express courier

Shipping time is usually 1 to 5 days.

[ DELIVERY TIME ]

For SOUNDZ Universal fit and accessories, we ship our products in 1 to 3 working days (depending on availability) from the day of the order
For SOUNDZ custom fit products we usually need 5 to 15 working days to make the products (depending on how busy our lab is) from the day we receive your ear impressions